Case Studies
Real Stories of Recovery with Freeman Restoration
At Freeman Restoration, we take pride in transforming the aftermath of a home fire into a fresh start. Since 1993, we have helped over 1,200 residents in Southern California rebuild their lives, turning daunting challenges into stories of triumph. Here, we share some of these inspiring journeys to offer hope and reassurance to those embarking on the path of restoration.
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Overwhelmed and hundred of miles away
"I cannot thank you enough for the incredible care you took with my father's home after his fire. Living far away, I knew the project would be overwhelming, but your team made it seamless. Dave worked closely with our insurance adjuster, ensuring my father received everything needed for the repairs. The attention to detail and responsiveness from both Dave and his team to all of our questions and concerns were impressive.
Once repairs began, I had the pleasure of working with Dan, our project manager. He consistently kept me informed, even though I was hundreds of miles away, and his professionalism made the entire process easier than I ever could have imagined.
The final result exceeded my expectations, and I am deeply grateful to the entire Freeman Restoration team. I would wholeheartedly recommend them to anyone facing a similar situation. You can trust them completely."
Sincerely,
Ruth Colburn.
$610,748 a 97% Increase
"Dear Dan,
We were impressed with your field representative. He got the ball rolling by securing our home. Your estimator created a repair plan double what the insurance companies proposed repairs were. With the team effort of Freeman Restoration and our Public Adjuster the building settlement increased by $610,748 a 97% increase. We could never have done that on our own.
Our hillside custom home was 85% destroyed by the fire. Your project manager Dan is a true gem. He did a great job of rebuilding our home, he continues to be just a phone call away for any customer service issues. Thanks for all your support. I'm so glad we hired the Freeman Restoration team."
Dr. Marc Davidson
Dealing With The Insurance Companies Team
"Dear Dave & Dan,
Facing the complexity of this fire claim process alone felt incredibly daunting, especially knowing I was dealing with the insurance company's team who do this day in and day out. Never having a fire damage claim before, I felt completely out of my area of expertise.
I believe without Dave's help the repairs to my home would have been so much less. From an initial offer of $380,000 to a final settlement of $614,000 what a difference. Thanks for being the construction expert part of my team. Without your help, I would never have received the repairs I rightfully deserve.
Doing a construction project is simple, but not easy. I want to personally thank Dan for getting us through the difficulties of the rebuild phase. His patience and experience made a complicated process as easy as it could be.
I cannot thank everyone at Freeman Restoration enough for helping me and my family through this challenging process."
Sincerely,
Michael Moore
Apartment Building Rescue
"To the Freeman Restoration Team,
I just wanted to say a huge thank you for everything you did after the fire at my apartment complex.
When the insurance company came back with a lowball estimate of $180,000, I didn't know what to do. But Dave stepped in and fought for me, and you guys ended up getting a settlement for $700,000 —that was a lifesaver.
Dan and the crew did an awesome job on the construction too. The place looks better than ever, and I couldn't be happier with how it turned out.
You guys were easy to work with, always kept me in the loop, and really went above and beyond. I can't thank you enough for making a tough situation so much easier.
If you ever need a reference, feel free to share this. I'll happily recommend you to anyone."
Thanks again,
Fred Ziler
Rebuild With Confidence
"Dear Dan and Spencer,
Just a note to thank you again for the great work you did restoring our beautiful home after our terrible fire.
we are so pleased to be back in the home and enjoying the fine custom touches you integrated into the rebuild."
Sincerely,
John & Pam
Insurance, Red Cross and Fire Dept. Said to Avoid Them
"To Whom It May Concern,
The day of our house fire there were contractors and public adjusters offering to help us. The insurance company, fire department, and Red Cross tried to convince us to avoid them. We thank our lucky stars that we took a leap of faith and did the opposite of what they recommended. Right off the bat, it was very clear that Freeman Restoration truly had our best interests at heart.
Not only did the estimator, Dave Chavez, work to negotiate the maximum settlement we rightfully deserved, but they left us with a beautiful home that we'll continue to enjoy for years to come. Hopefully, we'll never have to deal with a fire disaster again but if we do, there is no one else we'd call."
Sincerely,
Ron and Kendra Raymond
More Frustrating Than We Ever Anticipated
"Dear Dave,
Living through the fire and the insurance claim process proved to be far more frustrating than we ever anticipated. The thought of dealing with the insurance company's complexities and the uncertainty of what would be covered was uncomfortable.
Our fire started in the garage; it caused some damage that extended throughout our house, including the kitchen. In the beginning and weeks into the claim, our insurance company wanted to just clean the kitchen. Despite the insurance company's insistence to clean the kitchen, your unwavering support ensured that we not only received the necessary repairs but also managed to upgrade our kitchen to something even better than before. Your knowledge and persistance helped us navigate this tricky situation with confidence.
Thank you, Dave and the entire Freeman Restoration team, for helping us when we needed it most."
With sincere appreciation,
Jonas Caderao
Changes we always wanted.
"Freeman Restorations experience along with the detailed estimate they provided gave us the confidence to hire the team. The interaction with the insurance company got off to a rocky start. We did not feel like we were being treated fairly. Fortunately, a new adjuster was assigned. The insurance company used the Freeman estimate to settle the building repair part of the claim. The Freeman team helped us get a great settlement.
To top it all off we added doing the kitchen we always wanted at the same time as the insurance restoration. We are so happy to be back in our new and improved home. We would recommend you to friends and family."
Sal Apodaca
These stories reflect our unwavering dedication to helping clients not only recover but thrive after a fire. Freeman Restoration stands as a trusted partner, ready to guide you through every step of your restoration journey.